Effective Date: 15 February, 2024

Thank you for visiting eSthira Mobility (referred to as “we”, “us”, or “our”). This Privacy Policy outlines how we collect, use, and protect the information you provide to us when using our website and services.

Information We Collect

When you interact with our website or contact us for assistance, we may collect personal information that you voluntarily provide, including but not limited to:

• Name
• Email address
• Phone number
• Address
• Payment information

We may also collect non-personal information such as your IP address, browser type, and device information when you visit our website.

How We Use Your Information

We may use the information we collect from you for the following purposes:

• To process and fulfill your orders for eBikes and accessories
• To provide customer support and assistance
• To communicate with you about your orders, products, and promotions
• To improve our website, products, and services
• To detect and prevent fraud and abuse

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or to trusted third parties who assist us in operating our website, conducting our business, or servicing you.

Data Security

We take the security of your personal information seriously and implement appropriate measures to protect it from unauthorized access, disclosure, alteration, or destruction. We use industry-standard encryption technology to safeguard your sensitive information during transmission.

Cookies

Our website may use cookies to enhance your browsing experience and provide personalized content. You have the option to accept or decline cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our website.

Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 years old. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting to our website. Your continued use of our website after any such changes constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions or concerns about our Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at info.esthira@gmail.com or info@esthira.com